Home
Search results “Product quality customer satisfaction”
Relationship Between Service Quality & Customer Satisfaction
 
11:00
Service quality and customer satisfaction are not the same thing. Understanding the difference will help you provide them both better. As entrepreneurs, it is our job to find ways to increase our service quality and customer satisfaction. Here are the areas we'll discuss, whether for a successful product or service-based business: 1. Consistency 2. Accessibility 3. Delivery and fulfillment 4. Exceed expectations 5. Request for open feedback Watch and Enjoy! Marianne DeNovellis ======================== Video by Nate Woodbury BeTheHeroStudios.com http://YouTube.com/NateWoodburyHero
Quality Management for First-Class Product Quality and Customer Satisfaction
 
03:31
Siemens QMS Professional is part of the Siemens Digital Enterprise Software Suite, with a complete history of best practices across manufacturing industries, rich out-of-the-box functionality and full integration, and exceptional user experience. Experience the benefits of closed-loop quality, and join the many manufacturing leaders who are accelerating the delivery of innovative, high-quality products. Learn more: https://www.plm.automation.siemens.com/global/en/products/manufacturing-operations/quality-management.html
Views: 277 Siemens PLM
What is Customer  Satisfaction
 
06:23
Customer needs and expectations. What is Customer? Ans:- A Person Who buys an organisation goods or services is known as a customer. What is Customer Acquisition Tools? Ans. Advertising,Sales Promotion ,Public Relation,Events and Experiences, Direct Marketing,Word-of-Mouth and personal Selling. What is Measuring Quality? When performance of a product exceeds your expectations,You consider that product as a Quality product.It can be expressed as: Q=F(Performance/expectation) When P Less E, Performance fails to meet the expectation, the customer would be dissatisfied. When P=E, the customer would be satisfied. When P More E,the customer would be delighted. What the Key aspects that are used in judging the Quality of any products/service in order to achieve higher level of customer satisfaction? Ans:- Good Design,Good functionality,Reliable,Consistency,Durable,After-sales service and Value for Money.
Increase Product Quality and Customer Satisfaction
 
31:57
See how you can leverage Visual Quality to: - Improve visibility of communication with customers - Increase auditing team capabilities and communication to other departments - Improve approval processes for production parts and production cycle - Enhance Product Control for visibility in product quality www.earnestassoc.com
PRESENTATION_INFLUENCE 4OF PRODUCT QUALITY AND CUSTOMER SATISFACTION
 
02:26
AGUNG PRATAMA_AB2017B_AB201710081
Views: 5 agung pratama
Product Reliability and Customer Satisfaction
 
01:51
Is a minimum viable product really enough to satisfy customers? Not quite, according to our Customer Satisfaction Research Study with 2,400 U.S. consumers. Get the full research study here: http://www.marketingsherpa.com/freestuff/customer-first-study.
Views: 529 MarketingSherpa
Managing Quality & Customer Satisfaction
 
04:03
Crest Nicholson’s Group Design and Technical Director talks about the introduction of a Quality Initiative Programme. https://www.crestnicholson.com/about-us/delivering-to-customers-and-communities/customer-focus
Views: 651 CrestNicholsonPLC
Customer Service Vs. Customer Experience
 
15:22
For detailed notes and links to resources mentioned in this video, visit http://patrickbetdavid.com/customer-service-vs-customer-experience Visit the official Valuetainment Store for gear: https://www.valuetainmentstore.com/ Customer service vs. customer experience; Do you know the difference? One of the best exercises for you to do is make a list of companies or businesses that you go back to over and over and over again, and ask yourself why. On the left, list five companies you return to again and again, and on the right write the reason for doing so. For instance, on the left write, "I go to this restaurant at least once a week" and on the right write, "I go there because _____________." The thing that goes into the blank is generally one of these six reasons. They will give you a lot of clues for your own business. #1: Fast - 0:38 #2: Quality - 0:49 #3: Cheap - 0:57 #4: Luxury - 1:10 #5: User Friendly - 1:23 #6: Customer Service - 1:38 Subscribe to the channel: http://www.youtube.com/valuetainment?... Valuetainment- The best channel for new, startup and established entrepreneurs. Schedule: New episodes every Tuesday and Thursday on a broad array of entrepreneurial topics.
Views: 663206 Valuetainment
How to Measure Customer Satisfaction by Mr Vivek Bindra Best Motivational Speaker
 
05:27
To Attend a 4 hour Power Packed “Extreme Motivation & Peak Performance” Seminar of BOUNCE BACK SERIES, Call at +919310144443 or Visit https://bouncebackseries.com/ To attend upcoming LEADERSHIP FUNNEL PROGRAM, Call at +919810544443 or Visit https://vivekbindra.com/upcoming-programs/leadership-funnel-by-vivek-bindra.php Watch the Leadership funnel Program Testimonial Video, here at https://youtu.be/xNUysc5b0uI Follow our Official Facebook Page at https://facebook.com/DailyMotivationByVivekBindra/ and get updates of recent happenings, events, seminars, blog articles and daily motivation. VIDEO: Best Motivational Speaker in Delhi, India How to Measure Customer Satisfaction Do you know how to measure and boost your customer satisfaction? Watch this Net Promoter Score (NPS) video to get valuable tips and improve your customers' satisfaction quotient. It is important to know about Net Promoter Score calculation or Net Promoter Score benchmark as it works like a mirror that reflects your company's true performance Remember, when your customers are delighted with your product or service, they share the experience with others. However, if the feedback is negative, it goes viral. In this business video, renowned motivational speaker Mr. Vivek Bindra clarifies in the simple manner what is a good Net Promoter Score and how to achieve it. Learn it and implement it to make your customers ecstatic! Look out for more from Vivek Bindra - www.vivekbindra.com -~-~~-~~~-~~-~- Please watch: "3 Steps for Guaranteed Secret of Success Motivational Video in Hindi by Mr Vivek Bindra" https://www.youtube.com/watch?v=q_GanFLk45k -~-~~-~~~-~~-~-
I Was Seduced By Exceptional Customer Service | John Boccuzzi, Jr. | TEDxBryantU
 
08:21
Boccuzzi Jr. discusses why customer service, as opposed to traditional marketing strategies, has the potential to be the greatest form of marketing for a brand. John Boccuzzi Jr. has more than 20 years’ experience as a sales, marketing and customer experience executive, with a proven track record of strategic thought leadership in both private and public companies. John most recently served as Vice President of Sales & Edible for Business for Edible Arrangements, LLC were he led a team of 5 Senior Directors and Directors and total personnel of over 100 across several key departments including: Business Gifting, Business Development & Brand Partnerships, Franchisee Support, Customer Care and Training & Development. Wanting to share his passion for developing and delivering the best possible solutions and customer experiences, John formed Boccuzzi LLC. John has a Bachelor’s Degree from Bryant University in 1990 with a focus in Entrepreneurship. When John is he enjoys spending time with his two amazing children and wife of 21 years. He is also a foodie, cook, bee keeper, mico fruit farmer and runner and has completed several marathons. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx
Views: 101704 TEDx Talks
Meet PumpOne - Innovation, Quality and 100% Customer Satisfaction
 
02:22
Innovative product leader in environment, solutions, service and support - welcome to PumpOne Environmental, LLC featuring 100% customer satisfaction. — Connect with PumpOne Environmental, LLC Call: 704.786.8158 Visit: www.pumponellc.com LinkedIN: www.linkedin.com/company-beta/3643422/?pathWildcard=3643422 — About PumpOne Environmental, LLC PumpOne Environmental, LLC was formed in 2013 by a group of environmental professionals with over 70 years of combined knowledge and experience in pneumatic pumping design and innovation along with environmental industry knowledge. Our core commitment is to provide the highest quality products while partnering with each customer to meet their individual needs. We are excited about our continued work in making our products better, more reliable and our support and service second-to-none. Our products are essential to the landfill marketplace, remediation sites and engineers who support these markets.
What is Customer Satisfaction Score and How to Measure Customer Satisfaction
 
02:08
What is a customer satisfaction score? A customer satisfaction score (CSAT) indicates how satisfied your current customers are with your product or service. Why should you measure your customer satisfaction score? This metric shows how happy your customers were with the whole process: from finding out how to contact you, the actual conversations and also any follow-up correspondence you might have sent. It also helps identify pain points in order to see which aspects of your support could be improved. You can get an indication of the quality of replies, too. You can use this information to identify what aspect of your support you can improve. Learn everything you need to know about customer support metrics in this one handy cheat sheet: http://learn.kayako.com/ultimate-guide-to-support-metrics-cheat-sheet Or, just sign up to our mailing list and keep up-to-date on customer support: https://www.kayako.com/blog Music: BenSound.com
Views: 570 Kayako
Customer Satisfaction - Quality Management System - Direct 9001 help
 
03:08
A short video tutorial on the Custom Satisfaction tool in Direct 9001. The ultimate Quality Management System for your business. Try it now for free and find out more at http://www.direct9001.com
Views: 172 Direct 9001
11 Principles for How to Write Good Customer Survey Questions
 
04:47
You can use customer survey questions to improve a product or service, measure customer satisfaction, improve customer retention, provide data for business decisions, and more. Read our blog here: https://www.campaigncreators.com/blog/11-principles-for-how-to-write-customer-survey-questions_ [SUMMARY] Principle 1: Choose simple over specialized words. 01:12 Do this by finding synonyms that are likely to be understood by more people. When a word exceeds 6 or 7 letters, chances are a shorter and easily understood word can be substituted. Principle 2: Choose as few words as possible to pose the survey question. 01:24 People may be tired to read long questions. If you don't want important words to get missed, remove the unimportant or redundant ones. Principle 3: Ask questions in complete sentences. 01:38 While it’s tempting to meet the goal of minimizing words by using incomplete sentences, don’t. Principle 4: Avoid vague qualifiers when more precise estimates can be obtained. 01:53 Principle 5: Avoid specificity that exceeds the respondent’s potential for having an accurate, ready-made answer. 02:12 Principle 6: Use equal numbers of positive and negative response options. 02:30 People will interpret the middle option as the neutral point, regardless of how you label it. Principle 7: Distinguish undecided from neutral by placing this option at the end of the scale. 02:55 Principle 8: State both sides of a response scale in the survey question 03:03 It may seem funny or unnatural to do this but is helps avoid biasing your customer in one direction. Principle 9: Develop answer categories that are mutually exclusive. 03:25 Principle 10: Avoid asking respondents to say YES in order to mean NO. 03:41 Principle 11: Avoid double-barreled questions. 04:03 Essentially don't ask someone two questions in one. We hope you find these principles helpful. But remind yourself to evaluate your survey questions from your customer's perspective, ask others to read your questions and provide feedback. If you need help getting into your customer's head, you need the Guide to Creating Buyer Personas workbook : https://www.campaigncreators.com/lead-gen-tofu-persona-workbook
Views: 8705 Campaign Creators
Product Packaging Affects Amazon Customer Satisfaction - All-Star FBA Seller Dean Christener
 
02:46
If you can tell the difference in product packaging quality, so can your customers! Investing in your product presentation can elevate your product's perceived value. From AMPM PODCAST EP126 with Manny Coats and Dean Christener View the full episode: https://www.youtube.com/watch?v=xL_sHNIgjdw&feature=youtu.be Listen to the full podcast: https://www.ampmpodcast.com/10000-investment-65000-per-month-selling-amazon-fba-dean-christener-ep126/ In this nugget from episode 126 of the AM/PM Podcast, private label seller all-star Dean Christener reveals how investing in quality packaging for your Amazon products can boost their perceived value and increase your customer satisfaction ratings. Dean also cautions FBA sellers against "going cheap" at the cost of product presentation. Learn more at https://www.ampmpodcast.com/ Recommended Tools: https://www.ampmpodcast.com//tools-services/ Connect with us: https://www.facebook.com/groups/AMPMPodcast/
Views: 329 AM/PM Podcast
4 Your Quality | Customer Satisfaction
 
02:42
How to think - Customer Satisfaction http://www.your-quality.com ----------------------------------------------------------------------------------------- Eng: sayed lab - +2 01145450772 - [email protected] -----------------------------------------------------------------------------------------
Views: 145 4YourQuality
What is Determines Customer Satisfaction
 
00:31
Customer satisfaction is influenced by specific product or service features,perception of product and service quality,and price.In additional,personal factors such as the customer's mood or emotional state and situation factors such as family member opinions will also influence satisfaction. Customer Satisfaction with a product or service is influenced significantly by the customer's evaluation of product or service features.For a service such as a resort hotel,important features might include the pool area,access to golf facilities,restaurants, room comfort and privacy,helpfulness and courtesy of staff,room price,and so forth. More Details :http://mktgide.blogspot.com/2015/04/what-determines-customer-satisfaction.html
Views: 107 Fuzail Ahmed
ग्राहक की सतुंष्टि के बारे एक Case Study | Customer Satisfaction | TsMadaan
 
12:59
अगर आप business में हो या कोई professional हो या फिर Sales Man की job करते हो तो यह वीडिओ आपको best advise देगी । Some links of related videos and playlists: Selling Skills Training Videos https://www.youtube.com/playlist?list=PLR2GOVaoHO59hArQUFJmMcdV0irmr4lXS Sales Training हर घर का दरवाज़ा ना खटखटाओ । Knocking every door is not advisable. https://www.youtube.com/watch?v=vWrAFyVjl7c Customers को WhatsApp, FaceBook, Emails, नहीं भेजो । Customer Service Tips in Hindi https://www.youtube.com/watch?v=tqTIL5pF-y0 Customer गुस्से में हो तो । How to deal with Angry Customer | https://www.youtube.com/watch?v=K5ZDbBqVDlk आग तो Sales Man को ही लगती है । Sales training Video in Hindi https://www.youtube.com/watch?v=qPmycz6rx4w TsMadaan Motivational Speaker | Sales Trainer | Life Coach https://www.youtube.com/TSMadaan is a Hindi Life Changing Videos Channel to raise your Success and Happiness level on various subjects like motivation inspiration and self help plus personality development. This channel also shows health videos by Ms Pinky Madaan and English Videos by various trainers like Awal, Neeru Malik, Suresh Kumar and many more.
Views: 88017 TsMadaan
Discovering the Kano Model
 
07:37
Learn the Kano Model in less than 8 minutes. Clear and thorough explanation with examples.
Views: 68020 InnovationTutorials
What is Quality?
 
03:08
This video illustrate what is Quality, what is the meaning of Quality? Showing quality definition dimensions. How Quality impact customer/Consumer and impact the business?. Showing product features “CTQ” and its impact on customer/consumer satisfaction and relation between customer satisfaction and business revenue.Discuss impact of customer dissatisfaction on business. You can see CTQ Video. What is CTQ ? https://youtu.be/GFE3oFhrdXU Hope this video fulfill your knowledge about quality definition If you like our video and our content kindly subscribe our channel You can follow us on our official Facebook page https://www.facebook.com/Kaizen.White.Board/
Views: 1637 Kaizen Step
Total Quality Management and it's contribution to Customer Satisfaction!
 
09:53
A video that was created for a quality management course for university. Links to Glaeznails: Facebook: https://www.facebook.com/Glaez-Nails-1455007801441990/?fref=ts Instagram: https://www.instagram.com/glaez.nails/?hl=en
Views: 43 Nigel Logan
We Are Committed To Manufacture Premium Quality Products For Customer Satisfaction
 
01:20
Machines and Engineering Company, one of the preeminent manufacturers, suppliers and exporters of concrete block making machine, vibrator sand screening machines, manual block making machine, hydraulic block making machine, vibratory plate compactors and paving block making machines. Innovation and technological changes are the essence of survival. Developing and refining of new processes and methodologies is an integral part of our overall business. We continually invest in advanced training to promote knowledge in the area of technical development, research and production and creating conditions for innovations. The right combination of our personnel, machines & total system capacity for product development has been the mainstay of our company's progress. We lay emphasis on the quality of our products for the satisfaction of our clients - our prime concern. The overwhelming response of our clients all over the globe has encouraged us to elevate our standard of excellence. We export our products to countries like: U.S.A, West Indies, Oman, UAE, Maldives, South Africa, Sri Lanka, Vietnam.
Views: 915 Business Video
What is customer service ? The 7 Essentials To Excellent Customer Service
 
12:28
Want access to David's New, in-depth customer service training? Visit http://www.purecustomerservice.com/p/youtube and enroll in the Pure Customer Service Training Program today! In this YouTube Video, learn "What is customer service? The 7 Essentials To Excellent Customer Service" in this complimentary video series from business coach and consultant, David Brownlee. CEO of Pure Customer Service and founder of www.PureCustomerService.com and The Pure Customer Service Training Program, 8 Secrets To Create Raving Fan Clients. Call or email us today to find out we can help grow your business through coaching, consulting or our training programs www.PureCustomerService.com Customer service is more than waiting on customers. It includes trying to exceed customer expectations. More common retail and customer service interview questions and sample answers are a good place to start. Customer service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an avenue for follow up. Customer service is the provision of service to customers before, during and after a purchase. According to David Brownlee and the www.purecustomerservice.com "Customer service is a series of 7 essentials to excellent customer service. Mar 2, 2013 -- Customer service is the practice of providing customers with a positive, helpful experience. Good customer service must include 7 essentials and a great customer service training company like davidbrownlee.com. For the Institute of Customer Service "Customer service is the sum total of what an organization does to meet customer expectations and produce customer satisfaction. Customer service is important because customer service does more than simply provide a means to drive sales. It is also said that when companies have a stong customer service program, customers keep coming back. Definition of customer service: All interactions between a customer and a product provider at the time of sale, and thereafter. Customer service adds value to a customer and their overall experience with your company. Can you answer these Sales and Customer Service questions? I am handling a training session on customer service for the public works department of a city near you. The enhancement of customer service is the driving force behind the redefinition project. It is important to David Brownlee and Associates that all staff know the 7 essentials to excellent customer service. Why Is Excellent Customer Service So Rare? Five Needs of Every Customer. External and Internal Customers. Customer Attributes. Cost of Losing a Customer can be huge. A customer service advisor, or CSA, (also customer service associate and customer service representative) is a generic job title in the service industry. It covers a broad spectrum of jobs. Customer care involves putting systems in place to maximize your customers' satisfaction with your business. Sales and profitability rely on ensuring your customer loyalty. Feb 6, 2013 -- David Brownlee also blogs here. "Customer Service is about creating a relationship of trust and loyalty with customers that transcends the interaction of the company and their clients. Customer Care refers to systems in the business place that will maximize your customers' satisfaction with your business. Learn more now! (800) 299-3449. May 5, 2013 -- Customer service is helping a customer with any issues or concerns they may have on a product or anything else relating to the place at which you find yourself and your company. Jan 25, 2013 -- Many marketers are evaluating what role customer experience and customer service should have in their 2013 marketing goals. The answer is easy. www.purecustomerservice.com Mar 7, 2012 -- The ultimate guide to the question: What Is Customer Service? 19 experts from customer service, small business, and marketing share their expertise. Customer service handles company issues in stores, over the phone and even by email. Companies that produce highly technical products, such as software or hardware need to do an exceptional job. Oct 5, 2012 -- "I can't get in touch with my customer service rep is something you hear all too often. I need to talk to someone about my bill. Please call me." David Brownlee (800) 299-3449 can answer all of your customer service training questions. Some surprising studies, stories, and documentaries have come out about customer service, and they could change the way you run your business. Experts from www.purecustomerservice.com are awesome.
Views: 800927 CoachDavidBrownlee
YAAN Electric Power Technology  “Quality, Value, Customer Satisfaction"
 
04:12
Yaan founded in 1986 and our slogan built on “Quality, Value, Customer Satisfaction" as the core concept at Yaan we are strict on quality control, continuous improvement to service high-quality of electrical insulation products and Excellent service returns for every customer. In order to serve our customers the best quality, the company has established seven comprehensive guarantee systems such as mature supply system, key parameter production process system, warehousing system, packaging system, QC system, pre-shipment inspection system, and after-sales service system. All sizes are available we are waiting for your Inquires don't hesitate to contact us or visit our website for more details at www.yaanelectric.com/
How VMware uses insight to improve product innovation, customer satisfaction and loyalty
 
03:21
VMware is a pioneer in virtualization and an innovator in cloud and business mobility. With 500,000 customers globally, the company’s award-winning software provides a powerful foundation for the apps, services and experiences transforming the world today.
Views: 144 Vision Critical
How NextGear Capital uses Customer Satisfaction Surveys to Improve Quality
 
02:03
NextGear Capital is the largest independent inventory finance company in North America, providing credit for dealers to purchase car inventory. With a customer base of more than 22,000 dealers, NextGear Capital also provides a robust array of services and support. Learn how NextGear Capital gets customer feedback using inContact’s Customer Satisfaction Survey tool to continuously improve customer experience.
Views: 109 NICE inContact
Customer Satisfaction: Speed vs. Quality When Measuring Customer Service
 
01:24
Learn More at OpenView Labs: http://labs.openviewpartners.com/topic/customer-development/managing-customer-development/ It's easy to measure speed of customer service, but quality is another story. Bill Price, President of Driva Solutions, discusses the importance of balancing the right metrics when looking at customer feedback to measur the level of your customer service process.
Views: 1701 OpenViewVenture
ISO 9001 2008 Customer Satisfaction Model
 
00:58
http://www.QualityGurus.com/courses for free Online Quality Courses http://www.QualityGurus.com/gurus for info on Quality Gurus ISO 9001 2008 Customer Satisfaction Model
Views: 2796 QualityGurus
3 Minute Product Manager: Kano Model
 
04:01
Using the Kano model to analyze customer needs and guide product requirements.
Gilman Precision: Engineering Quality Products for Customer Satisfaction
 
01:49
Gilman takes pride in building quality machine components since 1952, when it was founded. Our customers demand a product that is high-value added in nature. We engineer, manufacture and refurbish spindles and slides for OEMs and end users who demand high precision as it relates to linear and rotary motion. Spindles: http://bit.ly/1rvDDhT Slides: http://bit.ly/1sYwkQI Repair Services: http://bit.ly/1pulfYr Contact Us: http://bit.ly/1rvE3oj Google + Page: http://bit.ly/1mMZmi8 Facebook: http://on.fb.me/1yAi5D9
Views: 218 Gilman Precision
Enhancing productivity and product quality with 3D
 
06:39
Faster cycle times made possible by Solid Edge, Femap, Teamcenter Express improve customer responsiveness for Korean construction machinery company Everdigm. Results include: Design time reduction of 15 % for first prototype. 30-50% decrease in time needed for design changes and production model. Fewer defects; higher quality; customer satisfaction. 100 percent consistency between BOMs and drawings. One person now does the work of several. Simplified data management.
Views: 402 Siemens PLM
BCL39 Customer Satisfaction
 
01:04:52
Customer Satisfaction, service & intimacy Streamed live on 11th June 2014 http://www.businessconnectionslive.com/ - Business Connections Live Programme 39 Broadcast 11th June 2014 Good Customer Satisfaction and Service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long. Good customer satisfaction and service is all about bringing customers back. And about sending them away happy - happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers. Customer Satisfaction The intuitive link between customer satisfaction and loyalty is one that has been traditionally hard to quantify. Many market research companies agree that even "satisfied customers" will defect. Unfortunately this fact has done more to drive companies to inaction than it has to demonstrate the clear business gains that can be derived from maximising customer satisfaction. The problem is that customer satisfaction is seldom expressed in financial terms. Many organisations simply categorise customer satisfaction measurement as a form of "marketing intelligence" instead of using it as a management tool to build the customer into their quality improvement processes and increase profit. As a result, companies often know the cost of providing good service but they rarely know the cost of providing bad service. Remember! Unhappy customers spread the word!! Colin Bate is Sales Director of Unipart Automotive. Unipart Automotive supply the AA and other key national accounts with Automotive components Colin focusses on business strategy, defining and implementing utilising the business strategic positioning. He builds on this and discusses how the single biggest differentiator in respect of customer satisfaction and on-going loyalty is if the highest possible levels of customer service and intimacy resulting in long term customer retention and growth Colin re-enforces the following key points: Know where your competitors are strategically Define and agree your business strategy Engage all stake holders in the strategy of the business Implement the strategy ruthlessly within the organisation Measurement of customer service and satisfaction Develop on-going continuous improvement to add value to the customers and stay ahead of the competition Getting these strategic points right results in: Customer retention Customer loyalty Customer revenue growth Customer referral Employee engagement and reward http://www.unipartautomotive.com/ http://www.businessconnectionslive.com/ - Customer satisfaction, service & intimacy ‪http://www.businessconnectionslive.com/ Business Connections Live Programme 39 Customer Satisfaction This is the Business Connections Live Business Channel On YouTube Business Connections Live Programme 39. Broadcast 11th June 2014
Airbnb Customer Satisfaction and Service Quality
 
08:46
Assignment for Service Management and Marketing course. Group 11.
Views: 322 Maria Barbariska
Aeroqual improves product quality and reduces costs with design thinking
 
03:00
Design thinking has helped Aeroqual move from a company with product quality issues that was running out of cash and making losses, to one experiencing its highest ever staff and customer satisfaction ratings. Design has helped Aeroqual to see their product and product journey from the customer's perspective, reduce product costs by 20 percent, and reduce warranty costs as a percentage of revenue by a whopping 60 percent.
Views: 353 NZTEvideo
Perfect Conveying Features For Organic Pulse Seeds
 
02:03
AKYUREK Kardesler Ltd was established in 1973, since then AKYUREK have been successfully manufacturing Seed conditioning and processing machinery in MERSIN, Turkey. Core company policies are high customer satisfaction, product quality, safety and after sales services. With today's fast improving technology AKYUREK Kardesler Ltd operates as Akyurek Technology and continues its success within the industry. AKYUREK Technology's forty years of industry experience now continues with an ecological production policy. AKYUREK Technology situated on a 25 000 meter square area and growing each day with its 250 members of staff. AKYUREK Technology is a family owned and run business, with professional members in each department; all our products carry the family name. AKYUREK Technology offers technological solutions and equipments for seed conditioning for food or seed purpose processing plants for Global Seed, Grain, Pulse, Cereal and Dry Leguminous industry. AKYUREK Technology is world renowned for its quality after sales support service. With its four decades of food and seed processing experience AKYUREK Technology always welcomes its clients in a hospitable and professional atmosphere and continues this professional approach weather in be short term trading or long term business partnerships with the feedback received from partnerships and on site Research and Development center. AKYUREK Technology adapts, improves and supplies designs tailor made to its clients needs. As well as manufacturing the world's best cleaners in their field, there are mechanical or PLC operated equipments available for all of budgets and needs. To able to deliver the global seed processing industry's expectations Akyurek Technology recipe is to combine the field experience with up to date technological production facilities.
Views: 238 AKYUREK TECHNOLOGY
Failure Mode and Effects Analysis
 
12:29
FMEA is a qualitative analysis that ranks probability, severity, and detection. It is a step-by-step approach to identifying all of the possible failures that can occur in a process, product, or service. The result of the approach is improved safety, reliability, quality, customer satisfaction, profit margin, and production yield. This lessons takes you through the FMEA methodology.
Views: 7893 Beth Cudney
Hornady®: Made in America
 
00:31
Proud to be American-made, Hornady measures success by product quality and customer satisfaction. Our company is made up of shooters and hunters who insist on products that deliver great experiences and dependable results.
Views: 61545 Hornady Manufacturing
Santander Customer Satisfaction — Дмитрий Ефимов
 
50:09
Узнать о текущих соревнованиях можно на сайте http://mltrainings.ru/ Узнать о новых тренировках и видео можно из групп: ВКонтакте https://vk.com/mltrainings Facebook https://www.facebook.com/groups/1413405125598651/
Capital Hyundai | Ranked No 1 in Customer Satisfaction | Right Here Right Care Feat | SRK
 
00:20
#Hyundai is a Caring, Responsible and Customer Centric brand, committed to the highest quality of customer service at every touch point. Thank You, India for ranking us No.1 in Customer Satisfaction by the J D Power Customer Service Index (CSI) Study for the 2nd consecutive year. This result is a testimony of Hyundai quality products along with strong efforts and focus towards customer satisfaction through service quality and premium experience. #RightHereRightCare Still Have Any doubt... Why Hyundai is best. If yes then Check yourself visit Capital Hyundai and experience The best Service of your Car. For more Visit https://www.capitalhyundai.co.in/
Views: 18 Capital Hyundai
10 T/H Groundnut Shelling and Cleaning Line
 
05:04
AKYUREK Kardesler Ltd was established in 1973, since then AKYUREK have been successfully manufacturing Seed conditioning and processing machinery in MERSIN, Turkey. Core company policies are high customer satisfaction, product quality, safety and after sales services. With today's fast improving technology AKYUREK Kardesler Ltd operates as Akyurek Technology and continues its success within the industry. AKYUREK Technology's forty years of industry experience now continues with an ecological production policy. AKYUREK Technology situated on a 25 000 meter square area and growing each day with its 250 members of staff. AKYUREK Technology is a family owned and run business, with professional members in each department; all our products carry the family name. AKYUREK Technology offers technological solutions and equipments for seed conditioning for food or seed purpose processing plants for Global Seed, Grain, Pulse, Cereal and Dry Leguminous industry. AKYUREK Technology is world renowned for its quality after sales support service. With its four decades of food and seed processing experience AKYUREK Technology always welcomes its clients in a hospitable and professional atmosphere and continues this professional approach weather in be short term trading or long term business partnerships with the feedback received from partnerships and on site Research and Development center. AKYUREK Technology adapts, improves and supplies designs tailor made to its clients needs. As well as manufacturing the world's best cleaners in their field, there are mechanical or PLC operated equipments available for all of budgets and needs. To able to deliver the global seed processing industry's expectations Akyurek Technology recipe is to combine the field experience with up to date technological production facilities.
Views: 3703 AKYUREK TECHNOLOGY
1T/H PISTACHIO CRACKING PLANT
 
01:54
AKYUREK Kardesler Ltd was established in 1973, since then AKYUREK have been successfully manufacturing Seed conditioning and processing machinery in MERSIN, Turkey. Core company policies are high customer satisfaction, product quality, safety and after sales services. With today's fast improving technology AKYUREK Kardesler Ltd operates as Akyurek Technology and continues its success within the industry. AKYUREK Technology's forty years of industry experience now continues with an ecological production policy. AKYUREK Technology situated on a 25 000 meter square area and growing each day with its 250 members of staff. AKYUREK Technology is a family owned and run business, with professional members in each department; all our products carry the family name. AKYUREK Technology offers technological solutions and equipments for seed conditioning for food or seed purpose processing plants for Global Seed, Grain, Pulse, Cereal and Dry Leguminous industry. AKYUREK Technology is world renowned for its quality after sales support service. With its four decades of food and seed processing experience AKYUREK Technology always welcomes its clients in a hospitable and professional atmosphere and continues this professional approach weather in be short term trading or long term business partnerships with the feedback received from partnerships and on site Research and Development center. AKYUREK Technology adapts, improves and supplies designs tailor made to its clients needs. As well as manufacturing the world's best cleaners in their field, there are mechanical or PLC operated equipments available for all of budgets and needs. To able to deliver the global seed processing industry's expectations Akyurek Technology recipe is to combine the field experience with up to date technological production facilities.
Views: 210 AKYUREK TECHNOLOGY
Customer Service - Quality Products
 
00:57
Customer Service - Quality Products
Stories Behind Alfawise 3DPrinters
 
04:29
Eager to bring you brilliant ideas to life? Alfawise 3D printers are here! For years, Alfawise has been committed to the development of the best 3D printers. Curious about the story behind it? Here’s William and Andrey telling it. Get Alfawise 3D printers and all the filaments, add-ons here https://www.alfawise.com/pages/3d-printers All the Alfawise U series 3D printers share these features: - Cost-effective - Starter-friendly touch screen - Power outage resume - Filament run-out resume - Easy offline TF card printing - Elegant black and red color scheme The R&D team that has been pursuing innovation During the development of the 3D printers, Alfawise R&D team works closely with the brand team, production center and 3D printer enthusiasts to conduct market research, collect feedback, develop and continually improve our products. Developing customer-oriented products is a long road to success, but we never stop. Alfawise have launched a number of cutting edge products including U20, U20 Plus, U30 and W10. A quality control process that is second to none Alfawise never compromise on product quality. Our goal is to make the whole shopping process risk-free. Before each product is released, Alfawise will undergo 4 strict tests, every of the products will only be launched to the market if it passed all the tests. ● Aging test ● Continuous printing test ● Transportation & quality test ● Evaluation experts comprehensive test Professional technical support is everywhere Once you have received the product, our work has not finished. Alfawise needs to ensure that every customer enjoys the fastest and best technical support. We are not only responsible for product quality, but also for your user experience and satisfaction. Any customer can get tech-support from professional technicians on Alfawise official website, sales platforms like Gearbest and our Facebook group. Alfawise's goal is to become a community which bridge the gap between professional users and starters, a platform that pros can share and newbies can learn. know more:https://www.gearbest.com/promotion-3D-printers-and-Tools-special-2214.html
How To Avoid Going Out Of Business In 2019!
 
35:03
What do Purple Mattress, Dollar Shave Club and Warby Parker all have in common besides being insanely successful? They have all invested a significant amount of time and capital into building a brand and an incredible customer experience. They didn't just throw up some crappy drop-shipped product from China that takes 8 weeks to get delivered and turn on Facebook ads to an ugly landing page. Not only are consumers demanding more from the businesses they buy from, but the ad platforms are taking a deeper look into your business than ever before. Facebook now surveys your customers, asking them about the product quality, delivery time and overall experience. This gets turned into a customer satisfaction score and guess what happens when your score is too low? You get penalized! If your customer satisfaction score falls below 2 you will get penalized and pay more to reach fewer people. If it falls below 2 you will be unable to advertise altogether. All of this means that marketers need to make a dramatic change in 2019 or risk being left in the dust waiting in the unemployment line. ____________________________________________ Learn more at: https://www.maxwellfinn.com/ https://www.unicorninnovations.com Join our free Facebook group at: https://www.facebook.com/groups/UnicornIQHub/
Views: 278 Maxwell Finn
Old Time Standards of Quality and Customer Satisfaction. - Brad Stoner Painting
 
00:18
http://www.bradstonerpainting.com What does a high quality paint job consist of? According to our customers Brad Stoner Painting. One of our clients said that our company works on old time standards of quality and customer satisfaction. We have over 300 Five Star Ratings. You'll be glad when you go with Brad. Call us now at (800) 816-5807 for a free estimate.
Views: 249 GoWithBrad
The Toyota Service Concept
 
02:38
We do not only provide you with quality products, but also with quality service. Customer satisfaction is our number-one priority, and we do everything we can to meet your expectations. That’s why we apply the Toyota Service Concept, a structured approach to optimise our services thanks to 12 key values.
Aude, Quality assurance manager
 
01:47
In my field, I have to be able to plan ahead, identify problems and come up with good improvement plans to enhance customer satisfaction. Product quality and meeting deadlines are very important factors in Safran’s image.
Views: 1005 Safran

Nema opravdanja brajan trejsi online dating
Here!
Dizionario larousse francese italiano online dating
Here!
Here!