Remember when customer loyalty programs were first introduced? Customers were given a card and told to collect points and brands believed that they were building customer loyalty. Today's customers want to feel valued and listened to; they want personalised experiences that aren't provided to every customer. Customers are loyal when they are engaged with a brand and what it stands for. Examine your brand and define it in terms of the ultimate promise to the customer. What is your customer experience ambition?
Views: 109975 Salmat
How important is it to build customer loyalty? Let's take 10 to talk about it. Find out how to improve your business performance with the team at Albanese Branding & Communications with the new web series, Take Ten @ 10! Join our intern, Patrick Zajdel, as he learns from the team at Albanese Branding about the world of marketing and business first hand. VISIT our WEBSITE! ► http://www.albanesebranding.com GOT a TIP? Email us ► [email protected] FOLLOW us on TWITTER! ► http://twitter.com/AlbaneseBrand LIKE us on FACEBOOK! ► http://www.facebook.com/AlbaneseBranding FOLLOW our LINKEDIN: ► https://www.linkedin.com/company/albanese-branding-&-communications-inc- Albanese Branding & Communications 435 York Blvd Hamilton, ON L8R 3K3, Canada Phone: 905 526-0067 Fax: 905 526-0660 Hamilton’s hardest working strategic marketing firm is enthusiastic about tackling your next marketing challenge. CREDITS - EPISODE 05: "BUILDING BRAND LOYALTY" Host: Patrick Zajdel Featured Guest: Kelly Hribljan Executive Producer: Aldert van Nieuwkoop Producer/Director: Dave Mader Director of Photography: Andrea Chan Editor: Safa El Sahani Sound: Andrea Chan All images and featured music were sourced from the public domain.
Views: 2479 Thinkr Marketing
Request a software demo of this solution for your mobile app 📱 @ https://www.pulsatehq.com/ In this episode we look at how mobile customer loyalty programs fall down, what pitfalls to avoid and how to take emotional engagement into your company and your app. In this episode, you will learn the following: 0:37 What are the main problems with mobile loyalty programs? We review how sometimes we mistake transactions for loyalty and how having customers working for loyalty which can be counterintuitive. 1:46 Where are the opportunities in customer loyalty marketing? We bring things back to basics and how personalization is very effective to build emotional loyalty. 3:04 How can you win the hearts and minds of your customers through mobile loyalty marketing? We look at the different types of customer loyalty and how they are not all created equal. 9:02 How can we entice customers to connect emotionally to our app or reach a goal? We show you techniques to help connect customers emotionally to your brand. We would love to hear your success stories on customer loyalty or if you have any successes you would like to share in the comments below on customer mobile loyalty marketing. Remember to subscribe if you want to see more great content from us here at Pulsate HQ. ====================================================== Socialize with Pulsate: Subscribe To "Pulsate™" Channel HERE: https://www.youtube.com/c/pulsatehq?sub_confirmation=1 Connect with Pulsate™ on LinkedIn HERE: https://www.linkedin.com/company/pulsate ===================================================== About Pulsate Pulsate is an All-in-One mobile marketing growth stack used by leading mobile marketers to drive sales from their app, increase user engagement and deliver experiences to build brand loyalty. =====================================================
Views: 3269 Pulsate HQ
In this video, Dr Vivek Bindra is giving tips on how to make the customer loyal to your products. To Attend a 4 hour Power Packed “Extreme Motivation & Peak Performance” Seminar of BOUNCE BACK SERIES, Call at +919310144443 or Visit https://bouncebackseries.com/ To attend upcoming LEADERSHIP FUNNEL PROGRAM, Call at +919810544443 or Visit https://vivekbindra.com/upcoming-programs/leadership-funnel-by-vivek-bindra.php Watch the Leadership Funnel Program Testimonial Video, here at https://youtu.be/xNUysc5b0uI Follow our Official Facebook Page at https://facebook.com/DailyMotivationByVivekBindra/ and get updates of recent happenings, events, seminars, blog articles and daily motivation.
Views: 435003 Dr. Vivek Bindra: Motivational Speaker
Call 314-692-2200 or go to http://www.Hyken.com to learn more about Shep Hyken, customer service speaker and expert. Professional keynote and customer service speaker and New York Times bestselling author, Shep Hyken discusses five ways to create customer loyalty. It’s been a while since I approached the topic of customer loyalty. All of the tips, ideas, tactics, and techniques I write about are about driving a better customer service experience, which can (and hopefully will) lead to customer loyalty. The concept of repeat business, and ultimately customer loyalty is huge. A small increase in loyalty, just as little as one or two percent, can have a dramatic positive impact to your top and bottom line numbers. So, with that in mind, here are five ideas, a few of them revisited from the past, as well as some new ones, that will help you create that coveted loyal customer. 1. Don’t Confuse a Loyalty Program with a Marketing Program: The first thing that pops into my head when I’m asked about loyalty program is the mistake that many companies make when designing a loyalty program. Some companies think they have a loyalty program, but it is actually a marketing program, and there’s a big difference. If when you take away the perks and the rewards, you may lose the customer, then what you really have is a marketing program. The best companies have loyal customers because of the overall experience, not the perks and rewards. 2. Create an Emotional Connection: There is a big difference between satisfied customers and loyal customers. Satisfactory is a rating. Loyalty is an emotion. Find out a way to connect with your customers. Make them feel special. Thank them for their business. Treat them like they want to be treated. 3. Personalization and Customization: The concept of the personalized experience is a hot topic these days. With all of the data we are able to gather on individual customers, there is no reason we can’t give a customer a personalized and tailored experience. 4. Create Confidence: The old saying goes that people want to do business with people they know, like, and trust. The knowing and liking is easy. The trust is the hard part. Earn the customer’s trust by creating a consistent and predictable above average experience – all of the time. Customers want to know what to expect. No surprises. Consistency is key. When they trust you, they will continue to do business with you. 5. Break Down Customer Loyalty into Bite Size Chunks: Most people think customer loyalty is about a lifetime. Well, it’s not. The goal is about a lifetime, and a lifetime is a long time. How do we get a customer to be loyal to us for a lifetime? That’s huge. Let’s make it easier. Rather than a lifetime, focus on the next time. Every time. So, ask yourself what I call the Customer Loyalty Question: What are you doing right now to make sure the customer will come back the next time he or she needs what I sell? Think next time, every time, and it just may turn into a lifetime. To wrap this up, the value of customer loyalty is obvious. Loyal customers not only do more business with the companies they are loyal to, they will also spend more each time they do business. And, when they are loyal, they talk. Word-of-mouth marketing is the best marketing there is. Combine the value of the lifetime customer with the value of their recommendations and the payoff to your customer service and experience efforts are huge. For information about customer service training go to http://www.TheCustomerFocus.com. Facebook: http://www.facebook.com/ShepHykenSpeaker LinkedIn: http://www.linkedin.com/in/ShepHyken Google+: http://www.gplus.to/ShepHyken Twitter: http://www.twitter.com/Hyken 314-692-2200 This video will answer: How to get loyal customers. How do I create customer loyalty? How can I connect with my customers on a personal level? ShepTV is another Shepard Presentation (www.ShepTV.com)
Views: 10165 Shep Hyken
The success of any business depends heavily on the relationships it builds with its customers. In this video, I want to share some strategies for customer retention, customer loyalty, and repeat sales with you. http://bit.ly/2sh6vEX Click the link above to discover the ONE skill the very best influencers, persuaders, communicators, and salespeople all excel at, and how you can excel at it too. “Your company’s most valuable asset is how it is known to its customers.” @BrianTracy (Click to tweet: http://ctt.ec/X3h2E) ___________________ Learn more: Subscribe to my channel for free offers, tips and more! YouTube: http://ow.ly/ScHSb Facebook: http://www.facebook.com/BrianTracyPage Twitter: http://www.twitter.com/BrianTracy Google+: +BrianTracyOfficialPage Pinterest: http://www.pinterest.com/BrianTracy Instagram: @TheBrianTracy Blog: http://bit.ly/1rc4hlg
Views: 23051 Brian Tracy
In this video, Dr Vivek Bindra is giving 5 Formulas to make the Customer loyal. Click on following link for Net Promoter Score https://www.youtube.com/watch?v=tUdJOLoXBOg To Attend a 4 hour Power Packed “Extreme Motivation & Peak Performance” Seminar of BOUNCE BACK SERIES, Call at +919310144443 or Visit https://bouncebackseries.com/ To attend upcoming LEADERSHIP FUNNEL PROGRAM, Call at +919810544443 or Visit https://vivekbindra.com/upcoming-programs/leadership-funnel-by-vivek-bindra.php Watch the Leadership Funnel Program Testimonial Video, here at https://youtu.be/xNUysc5b0uI Follow our Official Facebook Page at https://facebook.com/DailyMotivationByVivekBindra/ and get updates of recent happenings, events, seminars, blog articles and daily motivation.
Views: 324254 Dr. Vivek Bindra: Motivational Speaker
Here is my short video that explains how to turn loyal customers into brand evangelists? Watch and enjoy! #wordofmouth Learn more at -- https://www.artgro.com/blog/
Views: 46 Mohammed Almani
The battle to keep customers engaged and brand loyal never stops. Use your most frequent customer interaction, eBilling to boost customer satisfaction, increase sales and reduce costs. Learn more at https://www.aciworldwide.com/CCM ---- Transcription ---- The battle to keep customers engaged and brand loyal never stops. Providing the best customer experience can mean the difference between winning and losing. Yet few companies maximize their most frequent customer interaction: their electronic bill. As customers view and pay their bill, what if you could deliver targeted offers, messages and videos to expand customer relationships? And best of all? A better bill payment experience creates happy customers. Only UP Bill Payment Solutions from ACI deliver real-time, dynamic customer engagement to accelerate profitable growth. To boost customer satisfaction, increase sales and reduce costs, all you have to do is look UP. SUBSCRIBE HERE TO SEE MORE GREAT VIDEOS ► http://www.youtube.com/subscription_center?add_user=ACIWorldwide SUBSCRIBE TO PODCAST CHANNEL ► https://itunes.apple.com/gw/podcast/aci-worldwide-podcast-series/id820468115?mt=2 CONNECT WITH ACI WORLDWIDE Facebook ► https://www.facebook.com/aciworldwide Twitter ► https://twitter.com/aci_worldwide LinkedIn ► https://www.linkedin.com/company/aci-worldwide Google+ ► https://plus.google.com/+Aciworldwideinc/ Bill
Views: 1119 ACI Worldwide
We survey hundreds of consumers to see what makes them loyal to a certain brand. This video captures some unscripted responses from the "man on the street". Survey results released on 4/11/12 at: http://web.clickfox.com/2012SurveyResults-BrandLoyalty.html. Also check out the infographic here: http://www.clickfox.com/insights/consumer-surveys/brand-loyalty-survey/ What brands can't you do without? What brands go above and beyond to get your business?
Views: 2975 clickfoxinc
WELCOME TO BRANDING NATION. Hellooooo! I am so happy you've decided check out my channel. GOOD customer service keeps your customers coming back for MORE... & lets be clear, our customers are the HEARTBEAT of our business. And it should be a priority. Especially, as a entrepreneur because this gives you the PERFECT opportunity to prove to the customer that they are making NO MISTAKE spending their money with you!! Check out the tips I share with you in my video!! I truly APPRECIATE my subscribers. YOU ROCK! If this is your first time viewing my videos I hope that you find my channel to be helpful. The purpose is to help other entrepreneurs grow they business by using branding tactics.ITS SO POWERFUL! Check out my last 2 videos on the 5 c's of branding chemistry. Part 1: https://www.youtube.com/edit?o=U&video_id=WG9CFVvwamo Part 2: https://www.youtube.com/edit?video_id=uYYyYNgqEzI&video_referrer=watch LETS GO ENTREPRENEURS!! MAKE IT COUNT! Like, Comment & Subscribe to stay updated with the latest content. Recent video link below: What is branding? 10 benefits of applying branding https://youtu.be/yHZLj2HZtjg Welcome to my channel https://youtu.be/KJpvjJPR8lM Let’s Talk Instagram:https://www.instagram.com/trayonnarankins Facebook: https://www.facebook.com/tray.rankins Website: Coming soon!
Views: 41 Trayonna Rankins
Here is our second panel discussion of our High Street Conference. We were joined by a range of industry leaders and retailers to give their insights on customer experience, products, branding and customer loyalty. Panelists: Holly Burrows, House of Illustration Joanna Lyall, Managing Director, Mindshare Brendan O'Haron, The Cocoa Exchange David Sore, Head of Marketing, Verifone Media Kate McCutchen, Head of Marketing, Square Jacques Prothon, Founder, emocial & ODICCI Julian Przygrodzki, Brand Director, XLN Jonathan Berlin, Managing Director, Universal Display Bish Smeir, Consumer Acquisitions Director, Cashbackapp John Cohen, Director, Cashbackapp Marc Chatterton, Managing Director, Morplan Elizabeth Jones, Natural For Baby
Views: 218 SaveTheHighStreet
Vox pops street intercept interviews with members of the public about how Millennials explore the relationship between retail brands and customers, and how loyalty schemes can improve customer satisfaction. Here is the direct link to the Vox Pop service on our website: https://www.voxpops.com/vox-pops/ Discover more Vox Pops International content by selecting the following links: Website: http://www.voxpops.com/ YouTube Channel: https://www.youtube.com/user/voxpopsinternational Facebook: https://www.facebook.com/voxpopsinternational/ Twitter: https://twitter.com/voxpopsint Instagram: https://www.instagram.com/voxpopsint/
Views: 575 Vox Pops International
Skin Body Face Products : https://goo.gl/esZVuD Brand Loyalty | Consumer Loyalty | What Makes Customers Loyal
Views: 1 Mai Lai
Lance Walker is the CEO of Loyalty NZ, the company that runs New Zealand's largest and most successful coalition loyalty programme, Fly Buys. Lance will be exploring how loyalty programmes have become a very common marketing strategy, with most businesses offering them in one form or another, and most NZ consumers being involved in several. But do they really work, and do they still have a place in the marketing In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized.* (*Subject to certain rules and regulations)
Views: 65309 TEDx Talks
How do companies promote their brand and keep customers coming back for more? Dr. John Story explores the ways in which businesses are able to inspire loyalty among their customers in his insightful Talk at TEDxTAMU. In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized.* (*Subject to certain rules and regulations)
Views: 11007 TEDx Talks
How do businesses make rural lifestylers loyal customers? Craig Elbert, the Marketing Strategy Manger for Hallmark Cards had some ideas for the NAMA Trends in Agriculture: Rural Lifestyle Marketing conference. He talked about when markets change from traditional ag customers to rural lifestyle customers new strategies are needed to build long-term loyalty.
Views: 193 Paulsen
Building a real brand is all about having loyal customers that buy from you again and again, on any platform or sales channel. Yes, this means building a business bigger than Amazon. Bigger than shopify... we're talking about more than just email lists here. In part 1 of this 4 part series on scaling brands beyond 7 figures I share some of my favorite examples of brands who are doing it right, building loyal audiences. Watch Part 2 here: Crafting Offers : How Free Content Can Scale Your Brand Beyond 7 Figures https://youtu.be/h2gq8goKwkM Watch Part 3 here: Influencer Marketing : How to Partner With Influencers And Increase Sales https://youtu.be/wh7bQC9jMLw Watch Part 4 here: From 6 Figures To Seven: How To Leverage Capital To Pass 100k Per Month https://youtu.be/eXAjgglo3jk Want to learn more? Check out my free podcast Million Dollar Brands THE show about the most proven and and predictable way to to build 7-figure businesses with physical products. If you need the steps to get your idea or what you already have out the door and into the real world in a big way this is the playbook: https://www.capitalism.com/Million ★☆★ CONNECT ON SOCIAL MEDIA ★☆★ Instagram: https://www.instagram.com/ryandanielmoran/ Twitter: https://twitter.com/RyanMoran Linkedin: https://www.linkedin.com/in/theryanmoran/
Views: 6688 Ryan Daniel Moran
Customer Service Training tip from Shep Hyken about customer loyalty, for more info visit www.hyken.com or call 314-692-2200. Since this month is customer-loyalty month, I thought it would be a great time to share some tips from a company who truly knows how to create customer loyalty, and that company is Amazon.com. So, let’s get right into it. Here are five ways Amazon creates loyalty! 1. Put the Customer First – The first question that Amazon asks when rolling out a new program is very simple, “Is this going to be right for our customer?” The second question they ask is, “Is this right for Amazon?” I’d say that makes them the definition of customer focused. By the way, many companies make a mistake and put the second question before the first – that’s if they ever even ask the first question at all. 2. Set It and Forget It – Amazon makes it easy. Think about the last time you were doing laundry or the dishes and used the last bit of the soap – and then forget to pick up more when you went out shopping. Wouldn’t it be more convenient if you could have a button right on the washer, that you can push whenever you notice you are almost out? Then, almost as if by magic, the soap shows up the next day on your doorstep. The great minds at Amazon have it figured out. Amazon has their customers in mind and knows what they want and that is ... convenience! That button feature I just described is their Amazon Dash button. It allows users to have a button that is connected to Wi-Fi, that when pressed, alerts Amazon to deliver the product. This makes it easier than ever for the customer to order consumables that they frequently purchase. You just adhere the button to a convenient place and it is there when you need it. Amazon has created the first step in home automated logistics. 3. Create a Loyalty Program That is So Good That the Customer Would Pay for It – The Amazon Prime Membership, for which customers pay an annual fee, offers free two-day shipping on most purchases. It is all about speed and convenience. Their customers love it and are willing to pay for it! Of course, Amazon Prime Membership doesn’t end with free two-day shipping. They also offer free video and music streaming, unlimited photo storage, a free Kindle eBook every month – plus a rotating section of over a thousand eBooks that are available for free, Prime Early Access to Amazon’s daily lightning deals, and much more. As for the loyalty factor, the average Prime Member spends about $1,200 annually compared to just $500 per year for non-members. 4. Keep the Interactions Human - Amazon.com is a great technology company, and even if you never interact with an Amazon employee, you still feel like you are receiving great service, that is, until the technology fails. So, when it does fail, it’s a simple matter of picking up the phone and dealing with one of Amazon’s very helpful customer service representatives. Amazon recognizes that even with their amazing system, they still need the backup of human support. And, by the way, when the customer is taken care of by an Amazon employee, the customer feels an even stronger connection. This can’t always be said about technology companies, but Amazon once again delivers on what their customers want. 5. Remember Your Customers – There are some very sophisticated ways of tracking customers and getting data on their buying patterns. If used the right way, you can deliver an even better experience. Every time I sign in to Amazon, I’m welcomed with a message: “Hello Shep. Welcome back.” They also make suggestions based on my previous searches and purchases. If I search for a type of product I have already ordered, it even populates “Buy it Again” at the top of my search, making it easy for me to reorder a product. Their system was built to take care of me, because they know me. By the way, it doesn’t matter if it’s online or in person, remembering your customers works in every customer interaction. For information about customer service training go to http://www.TheCustomerFocus.com. Facebook: http://www.facebook.com/ShepHykenSpeaker LinkedIn: http://www.linkedin.com/in/ShepHyken Google+: http://www.gplus.to/ShepHyken Twitter: http://www.twitter.com/Hyken 314-692-2200 ShepTV is another Shepard Presentation (www.ShepTV.com)
Views: 2097 Shep Hyken
The best customers are loyal, repeat purchasers who come back to your business again and again for services and products they feel they can rely on. Generating a lifetime of value out of a customer drives down costs while increasing returns and paves the way for word-of-mouth referrals. Do you know how to create and capitalize on customer loyalty? In this compelling webinar from Wpromote’s Michael Mothner and Trustpilot’s Jordan Garner, you’ll learn how to increase customer lifetime value (LTV) while lowering the time to second purchase. Uncover the true value of your customer by tracking loyalty KPIs rather than relying solely on ROI and 1st time conversions as the metrics for success. Actionable tips and strategies on how to design your loyalty campaigns, including: -Successfully Requesting On-Site Reviews -Maintaining A Positive Brand Perception -Moving Repeat Customers Through The Funnel -Creating Brand Loyalty Through Engagement
Views: 158 Trustpilot
We asked our customers to share things that would make them loyal to a brand. These are their answers.
Views: 10 Debra Carpenter
In this Video, Dr Vivek Bindra talks about 7 steps through which you can make your customers loyal and increase your sales without spending any additional money. He also talks about easy steps through which your customer will come back to you. To Attend a 4 hour Power Packed “Extreme Motivation & Peak Performance” Seminar of BOUNCE BACK SERIES, Call at +919310144443 or Visit https://bouncebackseries.com/ To attend upcoming LEADERSHIP FUNNEL PROGRAM, Call at +919810544443 or Visit https://vivekbindra.com/upcoming-programs/leadership-funnel-by-vivek-bindra.php Watch the Leadership Funnel Program Testimonial Video, here at https://youtu.be/xNUysc5b0uI Follow our Official Facebook Page at https://facebook.com/DailyMotivationByVivekBindra/ and get updates of recent happenings, events, seminars, blog articles and daily motivation.
Views: 738386 Dr. Vivek Bindra: Motivational Speaker
Jackie Huba's work has been called "the word-of-mouth-gospel" by Forbes magazine. An expert on creating and sustaining customer loyalty, Huba is the bestselling author of Monster Loyalty: How Lady Gaga Turns Followers into Fanatics, and is the co-author of Citizen Marketers: When People are the Message, along with Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force. Interactive and engrossing, Huba isolates the strategies organizations can apply to engage their customers like never before. Through her work, Huba has helped companies such as Discovery Communications, Whirlpool, Dell, Rogers, Yahoo, and Kraft to create unprecedented loyalty in their customer base. A co-author of the award-winning Church of the Customer blog (it boasts more than 105,000 daily readers and is ranked as one of the most popular business blogs in the world), Huba's work has also frequently been featured in media such as The Wall Street Journal, The New York Times, Businessweek, and Advertising Age. Huba was a founding board member of the Word of Mouth Marketing Association, is an 11-year veteran of IBM and was named as one of the "ten most influential online marketers" by Invesp Consulting. http://www.speakers.ca/speakers/jackie-huba/ This video is brought to you by Speaker's Spotlight - http://www.speakers.ca - Canada's leading speakers' bureau. Book Jackie Huba as a keynote speaker for your next event by contacting: [email protected]
Views: 10090 Speakers' Spotlight
Get farm customers to keep coming back. SUBSCRIBE: http://bit.ly/2uw8eV3 POPULAR VIDEOS: http://bit.ly/2tOtR5v ↓↓↓↓↓↓↓↓↓ CLICK “SHOW MORE” FOR RESOURCES ↓↓↓↓↓↓↓↓↓↓ _______________________ RESOURCES / TOOLS All my resources: http://bit.ly/2svhtmZ Chicken Tractor Plans: http://bit.ly/2svje3O Pastured Poultry Packet: http://bit.ly/2uwwbvq Chicken Marketing: http://bit.ly/chickenmarketing How to Start a Farm: http://bit.ly/2uwcXGf Start Broiler Chicken Farming: http://bit.ly/2svLSld Fix My Farm: http://bit.ly/fixmyfarm ________________________ SUPPORT FMS, SHOP FMS FMS Store: http://bit.ly/2tOmZVH ________________________ TOOLS I USE EVERY DAY Farmer’s Best Friend: http://amzn.to/2twbjV0 Mini-Best Friend: http://amzn.to/2tOojYH The Best Pen Ever: http://amzn.to/2tOqefO External Brain Pack: http://amzn.to/2tOtEz9 Daily Affirmation: http://amzn.to/2uwnHEF Protect Your Hands: http://amzn.to/2uwrQIu ________________________ VIDEO EQUIPMENT I USE Canon 80D Video pack: http://amzn.to/2sSvJWv GoPro Karma Drone: http://amzn.to/2tOFhq1 Zoom H4 DAR: http://amzn.to/2tXQrsN ________________________ KEEP IN TOUCH Website: http://bit.ly/2tSnKg9 Podcast on iTunes: http://apple.co/2svjlw8 Instagram: http://bit.ly/2dVs3xR Facebook: http://bit.ly/2el9hOH Twitter: http://bit.ly/2sStjak NOTES: In this series we have been going over how to create a sales funnel. In this video we discuss maintaining your relationship with your farm customers and generating loyalty.
Views: 1658 John Suscovich
The Loyalty Effect states that “Making loyalists out of 5% of customers would lead, on average, to an increased profit per customer of between 25% and 100%. If such a small improvement in customer evangelism can so greatly impact your business, imagine how valuable the loyalty of your partners — your resellers, distributors and agents — could be. Being that most channel partners are supplier-agnostic, you, the supplier, must strive to foster partner loyalty to nurture and grow both your partners and your common customer base. In this 30-minute webinar, you’ll learn how to build brand loyalty with your partners through transparency, trust, and true collaboration.
Views: 198 Allbound Software
What makes a customer loyal to a brand? Let's hear it straight from the source. Conversational's customers answered a survey about brand loyalty. This is what they told us. Read the full article: https://www.conversational.com/customers-share-5-things-that-encourage-brand-loyalty/
Views: 107 Conversational
For more videos like this, subscribe to our new channel: https://www.youtube.com/user/RightNowMediaInsider
Views: 69125 RightnowCampaign
Brand Loyalty - How To Develop Brand Loyalty // In this video, I’m teaching you What is Brand Loyalty and How To Build A Brand through Customer Loyalty. Customer Loyalty programs are just one way to build brand loyalty. I’m sharing with you skills you will need to apply inside and out of your business to create loyal customers. DOWNLOAD My BRANDING KIT 👉 http://bit.ly/bbBrandingKit ________ Watch these other great tutorials: Building Brand Loyalty 🎥 https://youtu.be/cH4uoGmXt4Q How to create loyal customers 🎥 https://youtu.be/C1jt6xvISqw How To Build Brand Loyalty 🎥 https://youtu.be/UhmgKTWmW4o _________ My CUSTOMER SERVICE VIDEOS I mentioned: How To Handle Customer Complaints Effectively 🎥 https://youtu.be/oQvet6jXMP8 Customer Relations - How To Improve Customer Service Skills 🎥 https://youtu.be/ZyRjFYdtflY How To Create Awareness For Your Brand - Brand Awareness 🎥 https://youtu.be/4gJ_cfC3USs ★☆★☆★☆★☆★☆★☆★☆★☆★☆★☆★☆★☆★☆★☆★ MEET ME 👉 https://youtu.be/zA9nv2qbtg4 DOWNLOAD my personal branding strategy 👉 http://bit.ly/bbBrandingKit ★☆★ CONNECT ON SOCIAL 💃 @BlogginBrandi ★☆★ SUBSCRIBE to my 🎥 YouTube Channel 👉 http://bit.ly/BBYTsub ♦️ Instagram: http://www.instagram.com/blogginbrandi ♦️ Twitter: https://www.twitter.com/blogginbrandi ♦️ Facebook: https://www.facebook.com/blogginbrandi/ ♦️ LinkedIN: https://www.linkedin.com/in/blogginbr... ♦️ Pinterest: https://www.pinterest.com/blogginbrandi/ https://youtu.be/U2lvLlMbBGM
Views: 82 Bloggin Brandi
In this video we break down 6 tips on how to build customer loyalty. Check it out! - by Marketing 360 https://www.marketing360.com/ Customer loyalty is key to success. Without loyal customers you’re a hamster on a wheel. It’ vital you keep your customers coming back, sending referrals and leaving reviews! Tips Covered In Video: 1- Let customers know what you’re doing for them. Can be via calls, texts, emails or social media. Perception is reality, don’t assume they know what you’re doing for them. 2 - Remember special occasions. Put them on your calendar or in your CRM. Send cards for anniversaries, birthdays, holidays, achievements, awards, milestones, etc.. People don’t care how much you know until they know how much you care. 3 - Gifts are excellent follow up tools. You don’t have to spend a fortune, get them a $5 gift card to Starbucks thanking them for doing business with you! Would you spend $5 to make $1000? Walk through examples (sales, employee, customer service *jerry) 4 - Write long-time customers personal, handwritten notes more frequently. 5 - Keep it personal. Don’t just talk about business. Get them out of the service box into the friend box. 6 - Pass on information. If you read an article, see a new book, or hear about an organization that a customer might be interested in, drop them a note! We call this “Thinking of you Moments”. Conclusion: Thanks for watching. If you found this content helpful please take a second and like, share and comment. Also make sure to follow us for more great content just like this down the road. Happy marketing! --- Presented by: JB Kellogg JB Kellogg is the Co-Founder & Co-CEO of Madwire®. Madwire's brands Marketing 360® and Top Rated Local® are popular platforms used to help small businesses grow. Madwire was founded in 2009 and has since grown to nearly 1,000 people and over 100MM in annual revenue. JB & Co-CEO Joe Kellogg were recognized as Glassdoor's Highest Rated CEOs for 3 consecutive years (#1 overall in 2016). JB is passionate about small business marketing, leadership, sales, team culture and more and often shares the tips, tricks and strategies he's learned in life and while growing Madwire. JB Kellogg on LinkedIn: https://www.linkedin.com/in/jb-kellogg-8567a029/ --- Marketing 360® is the #1 Marketing Platform® for Small Business. It has everything you need from design, to marketing, to CRM. Powered by Madwire® - voted one of the Nation's Best Places to Work by Glassdoor in 2016 & 2017! Follow Us: Marketing 360® Website: https://www.marketing360.com/ Madwire® Website: https://www.madwire.com/ Facebook: https://www.facebook.com/marketing360/ Instagram: https://www.instagram.com/marketing360 Twitter: https://twitter.com/fuelsyourbrand Pinterest: https://www.pinterest.com/fuelyourbrand/ Snapchat: https://www.snapchat.com/add/fuelyourbrand Youtube: https://www.youtube.com/marketing360
Views: 1209 Marketing 360
Check out more on Adapt: https://bit.ly/2JNUiNW Richard Sharpe, Divisional Manager at Casio UK, talks about the power of the human touch in customer care. Nothing is more powerful in business than human emotion. Forming an authentic connection with consumers fosters loyalty that will last a lifetime.
Views: 128 Sprout Social
Consumer Goods Business & Technology Leadership session with Janrain's Marla Hay. Learn more at janrain.com
Views: 97 Janrain
WSI Digital Marketing Video: The goal for any business in a competitive market place is to grow a loyal customer base that actively engages with your brand. A digital marketing plan will provide a foundation to turn customers who make infrequent purchases into devoted fans who keep on buying. Here’s a 5 step strategy to achieving better brand loyalty.
Views: 825 WSIWorld
EPISODE 3 OF ONE MINUTE WEDNESDAYS WITH DAVID BRIER: How to Keep Customers Engaged (and Loyal) in 60 Seconds Why do so many brands take actions that repel customers, embrace monotony, and encourage customers to seek elsewhere to find something new? In this Episode #3 of One-Minute Wednesdays, I (David Brier) talk about Customer Engagement, a pivotal part of branding, marketing, and entrepreneurship. While a lot of brands focus on how to get customers, too often they lack the correct estimation what it takes to achieve customer retention along with the leadership to implement the proven (and often disruptive) branding steps that retain customers. (Too often, companies focus on sales and lose site of offering such amazing service service that the customer would never think of going elsewhere.) Want to know more? Visit us at http://www.risingabovethenoise.com Want the book called "the brand bible" and "a great book" by Daymond John? Buy your hardcover edition of the Amazon bestseller, Brand Intervention by David Brier, here: http://a.co/eZphlYt customer engagement | customer loyalty | customer retention | brand loyalty | brand disruption | keep customer engaged | brand differentiation | entrepreneurship | branding | marketing | customer relationship management | customer retention | how to get customers | business development | disruptive | how to keep customers | entrepreneurs
Views: 494 David Brier
Discover a loyalty program that will increase customer loyalty and retention in a short amount of time, usually 90 days or less. This video reveals why customer loyalty and brand loyalty are more important than ever, and why failing to implement a rewards program is just like transferring your current and future wealth to your competitors. But here's the best part: implementing a customer loyalty program is easy, and we'll lay it out for you step by step in a free webinar you can register for here. It's 100% rock solid training you can put to use in your business immediately. http://www.CustomerLoyaltyExperts.com Recent reports indicate that 65% of customers say they would recommend a business because of it's rewards program. 46% said they would visit a business more often because of it's rewards program. 73% want a universal loyalty solution for their favorite places of business. If you aren't doing exactly what we describe in this video and webinar, there is a good chance you are missing out on tons of sales from your existing customer base, and spending way too much on advertising. Click here to register for this free webinar. http://www.CustomerLoyaltyExperts.com By the end of this free webinar, you will know exactly how to implement a rewards program and stop transferring your wealth to your competitors. You'll know the: - Definition of Retention - The Benefits of Loyalty Cards - Which Customer Loyalty Programs work and which ones don't - Easy to Use Customer Loyalty Software Most importantly, by the end of the webinar, you know how to keep your customers coming back to you for good! Click here to register: http://www.CustomerLoyaltyExperts.com
Views: 2421 CustomerLoyaltyExprt
If you want to build brand loyalty, it’s going to take a lot more than just fulfilling your transactional business promise. Ie, “you give me money and I’ll do XYZ for you, I’ll employ you, etc.” Keeping promises is an expectation. Loyalty is an expression of going above and beyond. And so if you want people to go above and beyond for you, you need to go above and beyond for them You need to make people feel something. And there’s no better way to do that than to create a moment in time. As John explains in this video, the emotional mind is far deeper and far greater than the rational one. If you’ve ever forgotten where you put your cell phone (which you were holding 3 minutes ago) then you know this to be true. The emotional mind is plastic, not elastic. So when you make a deep impression, it’s literally impossible to revert back to its old shape. This is why strategic gifting is the #1 answer to building deep loyalty with your VIP customers, employees, prospects, and circles of influence. Create your own (no cost) loyalty action plan by speaking with one of our Gift·ologists. Email -- [email protected]
Views: 1602 Giftology
Do you want to turn your customers into vocal advocates? Customer loyalty programs can help! Learn more: https://hubs.ly/H09FmV-0 What Is a Customer Loyalty Program? A customer loyalty program is a rewards program offered by a company to customers who frequently make purchases. A loyalty program may give a customer free merchandise, rewards, coupons, or even advance released products. We can look to Sephora for a great example of a customer loyalty program. This popular cosmetics company uses a simple point-based system by rewarding customers with points for every dollar they spend. Shoppers can then redeem their points for free beauty products at checkout. Or there’s Amazon Prime. For a set yearly fee, Prime customers get access to free shipping, exclusive content, and more. Customer loyalty incentives help retain customers and turn them into vocal advocates.
Views: 5126 HubSpot
Are you struggling with loyal customers? A story can separate you from your competition. Establishing a unique identity that customers can relate to will differentiate you from your competitors and make you seem like a company that is doing more than looking for the next sale. On this episode of The Growth Mindset, I analyze the difference between a business with a real story and a business that simply pushes prices. If you want to grow your brand and grow your business, subscribe to The Growth Mindset on YouTube today. Leave your thoughts in the comment section below. #TheGrowthMindset Facebook: https://www.facebook.com/paulpotratz Instagram: https://instagram.com/paulpotratz Twitter: https://twitter.com/paulpotratz Website: POTRATZNY.com
Views: 40 Paul Potratz
The goal for any business in a competitive market place is to grow a loyal customer base that actively engages with your brand. A digital marketing plan will provide a foundation to turn customers who make infrequent purchases into devoted fans who keep on buying. Here’s a 5 step strategy to achieving better brand loyalty. WSI eBiz is a Digital Marketing Firm located just outside Los Angeles, California. ►► Web - http://www.wsiebiz.com ◄◄ ►► FaceBook - https://www.facebook.com/CompleteWSIeSolutions ◄◄ ►► Twitter - https://twitter.com/alisonlindemann ◄◄ ►► LinkedIn - https://www.linkedin.com/in/alisonlindemann ◄◄ See our other videos: 5 Sure Fire Ways for Improving Brand Promotion - https://youtu.be/mOzwRBVWgP0 5 Components for Building Better Brand Authority - https://youtu.be/qfNynajlzFY
Views: 4 WSI Digital Marketing - Valencia CA