This was a private video for the seller cheap-laptop-batteries.com. Since they do not care to watch and respond to me, I am making this public. I hope my experience with this company helps others. I am also showing how to check the battery status and ID using command line in Windows.
This battery is listed on their web site as ORIGINAL. The product image showed an original Gateway battery with logo. What they sent was a cheap imitation. The laptop does not recognize the battery, and it refuses to charge it. This is not a performance issue, it simply does not work. The company keeps insisting the battery works fine, and that it is an original battery covered by black label to avoid some bureaucracy (there is no black label as you can see)
The website operates under different domains:
If you are lucky to receive a good working battery from this company, good for you. If not, try disputing through PayPal assuming you purchased through them. That is how I got my money back. Feel free to share your experiences.
The company's listed contact address is
1318-20 Hollywood Plaza
610 Nathan Road
Mongkok, Kowloon, Hong Kong
This was in the return address, not sure if their legal name:
Shengke eCommerce LTD
There are few businesses listed on their contact address, I do not know which one is involved in this web store:
TANCH INTERNATIONAL LTD
H&H Industry Limited
SIENOC HONGKONG LIMITED
BetterPower (HK) Holding Limited.
WillPower Electronics Co., Ltd